Blue Suede Brigade
The Downtown Memphis Commission (DMC) is seeking multiple candidates to be a part of our Blue Suede Brigade (BSB) team on a full-time and part-time basis.
Interviews ongoing. Open until filled.
Hiring bonus of $200 for new full-time and $100 for new part-time Brigadiers, paid after 90-day evaluation.
POSITION SUMMARY:
Under the supervision of the Blue Suede Brigade Leads, Supervisors, and Director of Safety & Hospitality, the Blue Suede Brigade is responsible for patrolling Downtown Memphis as hospitality and safety ambassadors for the City of Memphis and Downtown; serving as supplemental eyes and ears for the business community and law enforcement agencies; and monitoring environmental conditions in the Downtown area.
ESSENTIAL FUNCTIONS:
- Create a friendly, helpful environment in Downtown’s public spaces by being assertively friendly, cheerful and welcoming and by offering assistance to visitors, workers and residents while patrolling Downtown
- Provide information on activities, services, history, development and other facts about Downtown
- Give accurate directions to specific Downtown locations and other destinations in the Memphis area
- Observe and report safety and environmental issues and general street activity
- Maintain routine two-way radio contact with other brigadiers and, as needed, the Memphis Police Department’s Downtown Precinct
- Report and react to emergency situations appropriately
- Deter panhandling and other nuisances, e.g. perform minor litter removal
- Visit businesses to provide, and share, appropriate information, and maintain positive relationships
- Ensure the patrol area is provided with high-quality security services to protect people and property
- Effectively patrol the area on a bicycle, Segway or afoot
- Build, improve and maintain effective relationships with both client employees and guests, and the general public
- Report safety concerns, security breaches and unusual circumstances verbally and in writing
- Handle security issues and emergency situations according to protocol
- Monitor closed circuit television systems and alarms
- Use web-based incident reporting software via handheld device (training provided)
- Monitor compliance with parking, vending, Main Street Mall access, and other civil ordinances
- Issue city parking citations on Main Street and connecting streets/alleys
- Assist with distribution of correspondence and materials to Downtown locations
- Other duties as assigned
POSITION REQUIREMENTS:
- Ability and willingness to walk up to an eight-hour patrol beat outdoors in all types of weather
- Outgoing and friendly disposition; ability to work with diverse groups of people
- Ability to remain flexible in an ever-changing environment; adapt well to different situations
- Ability to use Segway (training provided) and ride a bicycle
- Ability to lift 50lbs
- Ability to work in a team-oriented atmosphere and/or unsupervised for extended periods of time
- Basic knowledge of and interest in Downtown and the City of Memphis (or ability to obtain/retain this knowledge)
- Good interpersonal, oral, and written communication skills
- Physically capable of bicycle and Segway patrol (training provided) for several hours at a time
- Active Tennessee Security Guard License preferred (DMC will assist to acquire)
- Previous security, military or law enforcement experience preferred
- Neat and professional appearance
- Ability to handle emergency situations efficiently and effectively at client site
- Stable and dependable work history with references
- Satisfactory completion of a background security check
- Willing to submit to a substance screening at time of employment and randomly thereafter
- Must be at least 18 years of age or older as required by applicable law and possess a high school diploma or GED
WORKING CONDITIONS:
- Outdoor patrol plus office assignments and inside visits to businesses
- Shifts may vary: morning, evening and weekend, with some late nights and early mornings
Please email all resume submission to Christine Taylor, taylor@downtownmemphis.com.