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Keeping Downtown Clean and Safe 

The Downtown Memphis Commission (DMC) strives to make Downtown Memphis a more inviting place to live, work, and enjoy by enhancing its cleanliness, attractiveness, friendliness, and sense of security.

Downtown Ambassadors

To achieve this, the DMC operates a robust Ambassador Program in partnership with Block by Block, overseeing the day-to-day operations of three key teams: the Blue Suede Brigade, the Safety Team, and the Clean & Green Team.

Blue Suede Brigade

These ambassadors provide hospitality and guest assistance throughout Downtown. They help visitors navigate the area, answer questions, and ensure that everyone feels welcome.

Safety Team

The Safety Team focuses on patrolling Downtown with an emphasis on prevention and awareness. They also staff the Downtown Command Center, offering real-time communication and coordination to enhance public safety.

Clean & Green Team

This dedicated crew works daily to maintain Downtown’s beauty and appeal. Their responsibilities include landscaping, litter removal, and power washing sidewalks, keeping the heart of the city fresh, clean, and inviting.

Downtown Dispatch Center 

The Downtown Dispatch Center provides real-time assistance. Whether it is litter removal, pressure washing, or a safety escort, the public, including business owners, residents, and visitors, are encouraged to call 901-281-9146 for support.

This is a number you should save in your phone. While it is not an emergency line, it is the right one to call if you see an unhoused individual who needs assistance, if you notice blight or trash in an alley, or if you want to request a safety escort or cleanliness support.

Dispatch Center Hours of Operation
Sunday through Wednesday: 7:00 AM to 10:30 PM
Thursday through Saturday: 7:00 AM to Midnight

Services include but are not limited to:

  • Umbrella escorts on rainy days
  • Litter pickup
  • Panhandling intervention
  • Weed removal
  • Downtown recommendations and general information
  • Observe and report resource for MPD
  • Nighttime courtesy escorts
  • Graffiti removal
  • Care of select greenspace
  • Hospitality presence
  • Welfare checks

If you aren’t sure if a service is included, ask and we will work to accommodate it!

OPERATIONS REPORT

June 2025  JULY 2025 AUGUST 2025 SEPTEMBER 2025