Request for Proposals (RFP): Parking Operations, Technology, and Management
The Downtown Mobility Authority (DMA) is soliciting proposals from qualified firms to provide parking technology, enforcement, operations, maintenance, security, and program-management services for six DMA parking garages in Downtown Memphis and the DMA-managed meterless on-street parking program.
The intent of this procurement is to deliver clean, safe, and dependable facilities; a simple and transparent payment experience; reliable technology with uninterrupted access to DMA data; and fair compliance practices. The DMA is seeking partners able to help grow the program through shared parking, new customer products, curb management, and additional facilities.
The RFP is organized into two separately awardable modules. Module 1 covers off-street and on-street parking technology and enforcement, including the payment platform, the on-street payment and enforcement platform, and citation management and collections. Module 2 covers off-street operations and management, including facility operations and maintenance, security, and commercial strategy and growth. Proposers may respond to one or both modules, or to one or more individual components.
Submission of a written Intent to Bid is mandatory. Proposals from firms that have not submitted a timely Intent to Bid and received written acknowledgment will not be evaluated.
Review RFP
Only a written addendum issued by DMA may modify the RFP.
Respondents are responsible for monitoring this page for addenda and acknowledging each addendum in their proposal.
Project Milestone and RFP Schedule
- RFP issued: October 15, 2026
- Site visit requests due: October 20, 2026 - Please direct site visit requests to shaw@downtownmemphis.com
- Questions due: October 26, 2026 by 5:00 PM CT - Please direct any questions to shaw@downtownmemphis.com no later than October 26, 2026. Questions should identify the module, component, and RFP section they concern
- Intent to Bid due (mandatory): October 26, 2026 by 5:00 PM CT - Email written notice of your intent to bid to shaw@downtownmemphis.com, including your legal business name, primary contact, email address, and telephone number
- Responses to questions and addenda posted: November 3, 2026
- Proposals due: November 25, 2026 by 5:00 PM CT - Submit your proposal electronically to shaw@downtownmemphis.com. Submission formatting details are listed within.
- Interviews, if held: January 4 - 8, 2027
- Notice of intent to award: February - March 2027
- Services commence: no later than July 1, 2027
DMA reserves the right to reject any or all proposals, waive minor irregularities, request clarification, negotiate, modify any scope or award, and/or cancel this RFP in whole or in part if deemed in the best interest of the Authority.
This RFP is issued by The Parking Authority of the City of Memphis and County of Shelby, Tennessee, d/b/a Downtown Mobility Authority.
Addenda will be added below: